Tech Support
We are here to help!
Technology is fantastic… when it works. Frustrated? No worries, we can help! Call 217-423-7589 or email our team below.
COLOR PRINTING ISSUES
Grant Webber – Quotes, Sales, & Installation – Large Format Production (larger than 13″ x 19″)
Erin Cooney – Graphic Design, Pre-Press, & Typesetting
Charlotte Brooks – Small Format Production (13″ x 19″ or under)
DIGITAL (B&W) PRINTING ISSUES
Jon Sommers – Large Format (larger than 11″ x 17″) ~ Orders/Returns, Bidder Lists, & Active Projects
Susie Snyder – Small Format (11″ x 17″ or under) ~ Orders/Returns, Bidder Lists, & Active Projects
EQUIPMENT-RELATED ISSUES
Matthew Swarthout – PC/Mac, Local Network, Canon, HP, & KIP
Jon Sommers – KIP
INTERNET-RELATED ISSUES
Matthew Swarthout – DFS Windows Client, DFS Portals, FTP, & Website
BILLING QUESTIONS
Jo Ellis – General Inquires, Account or Invoice-specific, Past-due