Tech Support

Technology is fantastic… when it works. Frustrated? No worries, we can help.

COLOR PRINTING ISSUES

Grant Webber – Quotes, Sales, & Installation
Erin Cooney – Graphic Design, Pre-Press, & Typesetting
Brian Bailey – Large Format Production (larger than 13″x19″)
Charlotte Brooks – Small Format Production (13″x19″ or under)

DIGITAL (B&W) PRINTING ISSUES

Jon Sommers – Large Format (larger than 11″x17″) ~ Orders/Returns, Bidder Lists, & Active Projects
Susie Snyder – Small Format (11″x17″ or under) ~ Orders/Returns, Bidder Lists, & Active Projects

EQUIPMENT-RELATED ISSUES

Matthew Swarthout – PC/Mac, Local Network, Canon, HP, & KIP
Jon Sommers – KIP

INTERNET-RELATED ISSUES

Matthew Swarthout – DFS Windows Client, DFS Portals, FTP, & Website

BILLING QUESTIONS

Shelly Faught – General Inquires
Jo Ellis – Account or Invoice-specific, Past-due